Holland Farm testimonial
Adrienne,
My wife and I couldn't be happier with the professionalism that was displayed throughout the entire process. From a sales perspective, both you and Shannon were always willing to answer any questions we had and offered timely detailed responses on concerns that were communicated. We felt like you both understood what it was like to be a potential homeowner and never made us feel like we were asking too many questions:) You both represent the community well and we're glad we had the chance to work with you both.
I can't say enough about your project manager Mark Aaron. Mark took the time to walk my wife and I through the entire process and went above and beyond (in our opinion) to make sure we were happy. He is a friendly, honest, respectful, professional, detailed, and punctual individual who made us feel like our needs were/ are a priority to him as well as Royal Oaks. I cannot stress enough how lucky the company is to have someone with such high character, like Mark, working on/ for your team. He is truly an asset and I can only hope he is well taken care of by Royal Oaks. He represents your company well and it was a pleasure working with him.
I would like to add that communication (as well as quality of course) is a high priority for us when choosing a builder, and it is obvious to us that Royal Oaks shares similar thoughts.
Best of luck to you. Keep up the selling!!!
Brian and Stacey
| Letter to the Holland Farm project manger, Mark Aaron
Hey Mark,
I wanted to drop you a note with no lists of any kind just to say thanks. Audrey and I definitely notice the little things you do. For example, you and I were chatting a week or two back about the master closet and there not being any place to hang a long dress. Now, there's an extra rod that's perfect for Audrey's dresses. And that's just one of several examples during the construction of our new house.
The point is you listen and pay attention, even to the little details, and we REALLY appreciate it. You're a great builder, and it's been a great experience working with you.
Thanks!
-Chad
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